Last Updated: May 9, 2026

Center for Oral Health (“we,” “us,” or “our”) is committed to protecting the privacy of every visitor to our website and every patient who entrusts us with their care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://sdoralhealth.com or interact with our practice in any way. Please read this policy carefully. By using our website or our services, you consent to the practices described below.

Information We Collect

We collect information from you in three main ways: information you give us directly, information collected automatically when you browse, and information we receive from third parties.

When you contact us through our website, schedule an appointment, fill out a form, or send us an email, you may provide us with your full name, email address, phone number, mailing address, preferred appointment date and time, insurance details, and any notes you choose to share about your dental concerns or medical history. When you visit our office as a patient, we collect additional health information necessary to provide dental care, including dental and medical history, treatment records, X rays, and billing information.

When you simply browse our website, we automatically collect certain technical information through cookies, server logs, and similar technologies. This includes your IP address, browser type and version, operating system, the pages you visit, the date and time of your visit, the referring website, and other usage statistics. We use this information to understand how visitors interact with our website and to continuously improve the experience.

We may also receive information about you from third parties such as your dental insurance provider, referring dental or medical professionals, and review platforms where you have left feedback about our practice.

How We Use Your Information

We use the information we collect to schedule, confirm, and remind you of appointments; to communicate with you about your care; to provide dental treatment and follow up; to process insurance claims and billing; to respond to inquiries you send us; to send appointment reminders, promotional offers, or educational content if you have opted in; to improve our website, services, and patient experience; to comply with legal and regulatory obligations; and to protect the rights, property, and safety of our patients, staff, and the public.

We will never sell, rent, or trade your personal information to outside parties for their own marketing purposes.

HIPAA and Protected Health Information

As a healthcare provider, Center for Oral Health is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any health information you share with us during treatment, by phone, or through approved patient communication channels is treated as Protected Health Information (PHI) and is governed by HIPAA’s Privacy and Security Rules in addition to this Privacy Policy. We maintain a separate Notice of Privacy Practices that describes in greater detail how we may use and disclose your PHI and the rights you have over that information. A copy is available at our office and on request.

Important: please do not include sensitive medical history, diagnoses, medication lists, or other Protected Health Information in any contact form, email, or text message. These channels are not fully encrypted. We will collect this information securely during your visit or through approved patient portals.

How We Share Your Information

We share your information only when necessary and only with parties who agree to keep it confidential. The categories of recipients include:

  • Dental and medical professionals involved in your care
  • Your dental insurance provider for claims processing
  • Payment processors for billing
  • Technology vendors who help us operate our website, email systems, and practice management software, all of whom are bound by confidentiality agreements
  • Legal authorities when required by law, court order, or to protect our rights and the safety of others
  • Business partners involved in a merger, acquisition, or sale of all or part of our practice, in which case continued protection of your information will be required

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, which may include Google Analytics, Meta Pixel, and other industry standard tools, to understand how visitors use our website and to improve our marketing. You can control cookies through your browser settings and can opt out of Google Analytics tracking using the Google Analytics opt out browser add on at https://tools.google.com/dlpage/gaoptout. Disabling cookies may affect the functionality of some parts of our website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive data in transit, password protected systems, restricted employee access on a need to know basis, and regular security reviews. However, no method of transmission over the internet or method of electronic storage is completely secure. While we work continuously to protect your information, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • The right to access the information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your information, subject to legal and treatment record retention requirements
  • The right to opt out of marketing communications at any time
  • The right to lodge a complaint with the appropriate data protection authority

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of that information, the right to opt out of any sale of personal information (we do not sell your information), and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us using the contact information at the bottom of this policy.

Children’s Privacy

We provide dental care to patients of all ages, including children. When a minor patient visits our practice, we collect health information necessary for their care from a parent or legal guardian. Our website is not specifically directed at children under 13, and we do not knowingly collect personal information online from children under 13 without verified parental consent. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

Links to External Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of every website you visit so that you understand how your information is being handled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make changes, we will update the Last Updated date at the top of this policy and post the revised version on this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Center for Oral Health
11777 Bernardo Plaza Court, Suite 102
San Diego, CA 92128
Phone: (858) 487-7766
Email: sdoralhealth@gmail.com
Website: https://sdoralhealth.com

We are committed to addressing your concerns promptly and transparently.

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